Experts at Cask and Cloud Sherpas presented on Apps Dev Processes and Implementation
By request of the CO LUG, Cask led two process discussions: Service Portfolio & Catalog as well as SDLC & Release Management.
Learn how to increase process design “time to value” and process effectiveness.
Congratulations to all of our Prize Winners
What is your organization struggling with? Let us help
The answer is neither…It’s always customer first! As someone who is by nature very structured and process focused, it makes me cringe when some of my clients come to us after they have implemented their tool and say, “we just bought a tool, and (more…)
We sometimes spend so much time engaging in process maturity that we forget about a major factor that contributes to the success of our organization… people. Many of us spend most of our time helping organizations improve their processes resulting in greater process efficiency and effectiveness. The rest of us might find ourselves on the receiving end of some of these engagements. Whether we are imparting knowledge or receiving it, there is a “people factor” that sometimes gets overlooked. (more…)
Cask will be exhibiting at the AZ itSMF Conference in Phoenix September 26th
Did you miss Session 204 -The Real Deal: Developing Your Service Portfolio and Catalog at Fusion?
BYOD seems to be one of the hottest buzzwords these days, but for many organizations it’s a reality that has already hit home. A majority of these organizations struggle with how to deal with their customers bringing their own devices to work. Five words. Embrace it, but be smart! (more…)