Partners

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Avaya Certified Business Partner

As an Avaya Certified Partner our clients are assured that Cask has met a series of rigorous criteria that includes obtaining multiple Avaya technical certifications, training and delivering best-in-class customer service and support as measured by an independent survey organization.

The Cask Difference

Cask’s experts provide clients with comprehensive maintenance and advisory services throughout North America. No matter where your future Avaya business needs may be, Cask will be there to help. What makes Cask different than the traditional Avaya partner is our legacy and ongoing competency as an industry- recognized best in class technology and process consulting firm. Our consulting-first approach, insures that we start with a focus on your business requirements, not on a point solution that we try to fit to your organization. We are here to support your enterprise’s growth and expansion by helping you develop strategies, roadmaps, processes and organizational capabilities that ties your technology to your strategic plan and needs of the business rather than just another upgrade or technology implementation. With offices throughout the United States, Cask is here to support your growth when and where you have needs.

Avaya Specialists

Cask has made significant investments in technical training and industry certifications. Our subject matter experts and engineers are skilled in providing Avaya design and maintenance services combined with project management support. Cask’s experts average over 20 years of experience and excel in helping you optimize your Avaya solution based on your requirements including records administration and maintenance services. Cask’s leadership has been involved in Avaya’s Partner program since it’s inception and provides you a comprehensive approach combining Avaya solutions and an ability to adopt the technology in a way that maximizes adoption and value you get from your implementation.

Cask Services

  • Cask works with hundreds of clients ranging from Enterprise to SMB in the commercial sector as well as many state and local government clients.
  • Organizational assessments and roadmaps
  • Customer advocacy
  • Business strategy and process development