Events

Sun
22
Oct

Moving at the Speed of Innovation: SOCAP’s 2017 Annual Conference

When: October 22, 2017 00:00AM - October 24, 2017
Where: 1500 Orange Avenue, Coronado, CA, 92118

socap-2017-conference-logo

Cask now implements Customer Service Management! Come talk to us about what we are doing in the CSM space and how we can help to transform your business. Stop by booth #16 and talk to Mark Smiley and Ben Condie, our experts in CSM for B2B and B2C, about some of the pains your business might be going through. You might be surprised by how we can help and improve your business.

October 22-24, 2017
Hotel Del Coronado • 1500 Orange Ave, Coronado, CA 92118

At SoCap this year, join hundreds of customer care professionals in San Diego, California for SOCAP’s 2017 Annual Conference, October 22-24 at the Hotel del Coronado.

This year’s conference theme, Moving at the Speed of Innovation, will help customer care professionals explore effective strategies, key trends and useful tools for staying ahead of the curve in today’s fast-paced, fast-changing consumer industry.

Delve into relevant and timely discussions that will help you discover:

  • Strategies That Work – What effective strategies can companies implement to plan and build for the future?
  • The Consumer as Influencer – How do consumer expectations influence innovation?
  • Protecting the Consumer/Managing Risks – What privacy issues arise from embarking on digital innovation/transformation and how can companies protect themselves and their consumers?
  • Digital Channels & Tools to Maximize Innovation – What digital channels are most effective to manage innovation?

Don’t miss your chance to participate in interactive sessions, learn from industry peers and experts and gain critical consumer insights to align your business strategy with customer needs.